Privacy Policy

1. Information We Collect

Information you provide

Name, company, email, phone, project details, and message content when you request a quote, contact us, apply for a partnership, or otherwise communicate with us.

Automatic information

Standard log and device data (IP address, browser type, pages visited, approximate location derived from IP, and cookies or similar technologies if enabled on our sites).

Business records

Information related to orders, invoices, bids, and supplier or customer accounts needed to run our contracting business.

We do not knowingly collect information from children under 16.

2. How We Use Information

We use information to:

• Respond to inquiries and provide quotes, products, and services.
• Operate, secure, and improve our websites and internal tools.
• Process payments and fulfill contracts.
• Communicate about projects, marketing (where permitted), and partnerships.
• Comply with law and protect our rights.

For AI / data marketplace products, we use and license anonymized project identifiers, geometry, finish labels, and quantities. Those packs are intended to contain no names, emails, phones, or other personal data.

3. How We Share Information

We may share information with:

• Service providers who help us operate (hosting, email, accounting, payment processors) under appropriate agreements.
• Professional advisors (legal, accounting).
• Authorities when required by law or to protect rights and safety.
• Business partners only as needed for a project or partnership you requested.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as a primary business practice.

4. Cookies and Analytics

Our sites may use cookies or similar tools for basic functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect some site features.

5. Data Security and Retention

We use reasonable administrative and technical safeguards appropriate to our size and the sensitivity of the data. No method of transmission or storage is 100% secure.

We retain information as long as needed for the purposes above, including legal, tax, and warranty requirements, then delete or de-identify it when no longer needed.

6. Your Choices (U.S. / CCPA-Style Rights)

Depending on where you live, you may have the right to:

• Request access to or deletion of personal information we hold about you.
• Correct inaccurate personal information.
• Opt out of certain sharing or marketing emails.

To exercise these rights, email privacy@samsarasurfaces.com with "Privacy Request" in the subject line.

We will verify your request and respond as required by applicable law. You will not be discriminated against for exercising privacy rights.

If you prefer not to receive marketing emails, use the unsubscribe link in those emails or contact us.

7. Third-Party Links

Our sites may link to third-party sites. Their privacy practices are their own; review their policies separately.

8. International Visitors

We operate in the United States. If you contact us from outside the U.S., your information may be processed in the U.S.

9. Changes

We may update this policy from time to time. The "Last updated" date will change when we do. Continued use of our sites after an update means you acknowledge the revised policy.